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Manned guarding - India

Security and Intelligence Services (India) Ltd. is one of only two true pan-India manned guarding service providers and the second largest in terms of revenue and number of guards employed.

More than 64,000 well-trained and non-unionized security personnel provide physical security protection both in the form of security guards and also related services in the form of fire squads, dog squads and bodyguards. These services are offered across varied sectors which include automobile, banking and financial services, manufacturing, cement, chemical and industrial gases, construction, educational institutions, engineering, FMCG, food and beverages, healthcare, hospitality, real estate and townships, insurance, IT/ ITeS, media, paper, retail and entertainment, sugar and telecom, airports, utilities, metals and mining, and other heavy industries.

Guards are either sourced from the Group's own training academies or through lateral hiring, which tend to be ex-servicemen or experienced security personnel, who in turn also undergo further mandatory training at SIS.

In several cases, guards are provided accommodation (in the form of barracks) by SIS post deployment, in close proximity to the client's location. This results in higher quality of service provided to the client in the form of rostering flexibility, immediate availability of guards in case of emergencies, reduced absenteeism, better retention and an ability to engage more closely with the guard.

Our key differentiators:
  • Pan India manned guarding service provider
  • More than 64,000 fully trained guards servicing over 5,000 customer locations
  • Superior training infrastructure with specialised training for various industry segments
  • Assured compliance and quality standards
  • 24x7 backup and monitoring teams at all branches

Manned guarding - Australia

The SIS Group expanded its operations beyond India in 2008 through the acquisition of Chubb Security Personnel Pty Ltd., Chubb's Guarding business in Australia, which was later renamed and rebranded as MSS Security, post acquisition by SIS. MSS Security is the market leader in providing physical security solutions in the Australian market and is 100% owned by the SIS Group.

MSS Security is one of the most respected brands and renowned as a specialist provider of security manpower solutions in Australia. It is one of only three truly national providers of security, with clients in every state and territory of Australia.

The company is Australia's largest physical security services company, employing more than 5,000 security officers. The range of services includes static guarding, alarm response, first aid support, concierge support, VIP protection, aviation security, emergency response & paramedical services for remote mining sites. The company services a wide variety of sectors including Aviation, Mining & Resources, Maritime (Ports), Construction, Defence, Consumer, Finance, Healthcare, Education, Government establishments, Industrials, Transport, Utilities, Commercial Facilities, Healthcare, Retail and major events including sporting events security.

Recruitment of guards is done locally (state by state). Most employees are deployed in the same state from which they are recruited. MSS Security launched its training division, MSS Training Academy, in 2009 and currently has four training academies across Australia at Melbourne, Adelaide, Brisbane and Perth.

The training modules are developed in accordance with the Australian Qualification Training Framework (AQTF).

Our key differentiators:
  • Pan Australia manned guarding services provider located in all states
  • More than 5,000 highly trained security officers
  • Customised training programs through MSS Security's training organisation (RTO)
  • Capability to quickly scale up trained resources and rapidly respond to emergencies
  • 24-hour support and supervision for our security personnel on site

Cash logistics

SIS Cash Services, a joint venture with Prosegur of Spain, is the fastest growing cash logistics business, and among the top cash logistics companies, in India.

The business offers a comprehensive range of secured cash and bullion transportation, vaulting, processing and maintenance solutions for ATMs, currency, bullion and other valuables catering primarily to banks, financial institutions and the organised retail industry, jewellery processing units and other businesses which have significant volumes of transactions in cash.

In 2011, the SIS Group entered into a joint venture with Prosegur, a global leader in cash logistics to deliver a wide range of technology backed solutions to the customers. The company now operates as a separate joint venture company. SIS Cash Services has been successfully introducing global best practices and technology including the use of specialised machines for cash counting, counterfeit verification, cash sorting and cash packaging thus delivering superior services to its customers.

In less than 7 years since inception, the business now provides services in almost 300 cities across India with a network of 12 vaults. We also service more than 7,000 ATMs and operate more than 1,000 cash vans to service our customers.

The company has made large investments to implement automated systems and hardware with special security features to protect third party cash. We are also in the process of establishing world class, cutting-edge infrastructure for vaulting and processing of third party cash in all large metro cities. Asia's largest state-of-the-art Cash Processing Centre (CPC) operates from Delhi.

Our key differentiators:
  • Pan India services, across 296 cities in all states servicing more than 7,000 ATM's
  • 1,000 vehicle strong, youngest fleet in the industry with an average life of under 3 years
  • 12 vaults including Asia's largest cash processing centre at Delhi
  • Well-trained crew and personnel with a rigorous process of antecedent checks
  • Automated systems and world-class technology

Electronic security solutions

The Electronic security services division of SIS India was spun-off into Tech SIS Limited, a 100% subsidiary of SIS India, in 2010 with a view to position the business as an independent entity to provide greater focus on the business and its clients.

Tech SIS works in close association with a set of strategic partners, including reputed system integrators and installers, to provide integrated and turnkey electronic security and surveillance solutions to a range of customers. Our man-tech concept of integrating physical security with technology makes the SIS Group a one-stop shop for end-to-end security planning, for customers.

It undertakes end-to-end security system management covering design, installation and maintenance of access control systems, CCTVs, fire alarm systems, fire suppression systems, intruder/ burglar alarms and perimeter protection systems, to a variety of customers including hotels, banks, retail chains, residences, plants and factories, large commercial and infrastructure establishments & also special event venues.

Our key differentiators:
  • One stop security solutions provider
  • End to end security system management covering assessment, design, procurement, installation and maintenance
  • Strategic alliances with reputed OEMs for cost effective and tailor-made solutions
  • Fully trained design/ installation engineers with 24x7 system support

Consulting and Investigation Services

The investigation division has been operating as an independent business division since 1998. It comprises a team of over 40 full-time investigation operatives across several cities in India.

The division enjoys long-term strategic partnerships and alliances with internationally renowned investigation companies of USA, Europe and Singapore.

We provide a whole range of services of pre-employment verification, fraud investigation, due diligence, surveillance, infringement of patents and trademarks, corporate investigations, personal protection, etc.

As a forerunner in offering innovative services to clients, we understand that staying in touch with customers through various channels and responding to them instantly is an imperative.

Our customers typically consist of IT/ ITeS companies, banking and financial services, telecom, insurance companies, FMCG, large corporate houses and High net worth individuals.

Our key differentiators:
  • Comprehensive range of consulting and investigation solutions
  • Trained investigators and operatives across the country
  • Minimum turnaround time with quality execution and reporting
  • Value-for-money solutions

Facility management

Mechanized cleaning

In 2008, the SIS Group entered the mechanised cleaning business by obtaining an exclusive master franchise license from The ServiceMaster Corporation, USA (a US$ 3.2 bn enterprise) to operate the ServiceMaster Clean (SMC) brand in India. This collaboration provides knowledge, access to a wide variety of cleaning and janitorial services extending to customers in commercial, hospital, institutions and industrial spaces.

The company was spun-off into a subsidiary in 2009 with a separate management and operating team. The business now has a national footprint and services 500 customers across 300 towns, through a team of over 400 employees. We focus on clients in segments where high standards of cleanliness are required including IT/ITeS, retail chains, large commercial spaces, hospitals, hotels, institutions and industries.

ServiceMaster Clean offers its services through two products:

  • Service Master Clean Basic
  • Service Master Clean Plus
Service Master Clean Basic is a service designed and delivered around the input desired by customers. The service works on a fixed cost plus basis, by utilising basic equipment and products.

Service Master Clean Plus is a service which is designed and delivered on an output basis ( per square feet, fixed price, fixed KPI basis) where the inputs are decided by the company on the basis of a scientific time and motion study. This model results in savings to the customer and also much higher efficiency & quality of output.

We ensure that all equipment and products used by us are environment friendly.

Our key differentiators:
  • Pan India services spread across 300 towns in India
  • Options of an input based & output based delivery model
  • Cost-effective quality solutions through the use of specialized equipment
  • Assured compliance and documentation

Pest and termite control

Terminix SIS was formed in September 2011, through a joint venture between the SIS Group and Terminix International Company, Memphis, USA, the world's largest Pest Management Services company. The Company aims to be the largest and most trusted pest management services company in India with a mission to promote healthy living and quality of life by providing best in class pest management services to residential and commercial sectors.

Terminix SIS offers a comprehensive range of pest and termite solutions for homes, businesses and industrial establishments where there is a need and affordability for pest management including treatments for termites, cockroaches, rats, mosquitoes, flies and other common pests that are health hazards. Our key customer segments include restaurants, food processing, healthcare facilities, lodging and hospitality, manufacturing and warehouses, offices, educational facilities and residences.

Terminix SIS, which initially set up operations in North India, has rolled out its service to Bangalore. It will soon roll out its services to Hyderabad, Chennai, Mumbai, Kolkata, Chandigarh, Ahmedabad, Pune, Cochin and Indore, among others.

The business has started gaining a reputation of providing innovative and cost-effective pest management solutions tailored to specific customers. The company is also conceptualizing a state-of-the-art Research and Development centre for technicians and service engineers in line with global best practices.

Our key differentiators:
  • World's No 1 Pest Control Service Provider with 86 years of global expertise
  • Ability to quickly scale up using the pan India SIS infrastructure
  • Technical capability & training expertise of Terminix USA
  • Customised solutions and reports delivered by a well trained team
  • Backed by the "Terminix SIS Problem Solved Guarantee"

Skills development and manpower supply chain

Security skills council of India

SSCI is a promoter group company, which was started to design, develop and train and to meet the changing needs in the field of private security and allied services.

The 'Private Security Agencies Regulation Act' (2005) has made training and certification mandatory for all security personnel.

The company works to equip the young, educated and unemployed youth of rural and urban areas for performing security duties who can then enjoy better placement opportunities and gain industry respect and recognition. Over 40,000 individuals have already benefitted from this collaboration.

The company has also worked with several state governments to train youth from the backward and reserved sections of society. These include 5,000 youth in Jharkhand, 500 youth in Orissa and 280 youth every month for the Rajasthan government. The company has also signed an MoU with the Ministry of Rural Development for a Skill Development Programme of BPL youth under SGSY for employment in the security sector.

Our key differentiators:
  • Content development team comprising a panel of experts from industry and academia
  • Customized training content and expert faculty to meet industry demands
  • Collaboration with IGNOU for certification
  • Third party assessment of training delivery

Saksham Bharat skills limited

Saksham Bharat is a promoter group company. The objective is to harness India's demographic dividend by empowering and enabling the youth, with the necessary skills to enable them to make a respectable living. Saksham Bharat Skills engages with individuals, institutions and partners to enhance employability through training in locally-relevant modular courses in multiple high-growth sectors.

Saksham Bharat Skills currently works out of Rajasthan and Odisha. The company has partnered with MohanLal Sukhadia University, Udaipur, Internet and Mobile Association of India, Vishwas Sansthan, Udaipur and Progilence Capacity Development Ltd.

Our key differentiators:
  • Engages in the entire value chain including talent sourcing, content and curriculum creation, training, quality assurance and certification and placement
  • Provides training to trainers
  • Independent assessments and documentation ensures strong quality assurance
  • Provides credible certification through national and international organizations